Terms and Conditions

We are committed to protecting your privacy. Authorized employees within the company on a need to know basis only use any information collected from individual customers. We constantly review our systems and data to ensure the best possible service to our customers.

Client records are regarded as confidential. We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non­personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

The information on this web site is provided on an "as is" basis. To the fullest extent permitted by law, this Company:

• excludes all representations and warranties relating to this website and its contents or which is or may be provided by any affiliates or any other third party, including in relation to any inaccuracies or omissions in this website and/or the Company’s literature; and
• excludes all liability for damages arising out of or in connection with your use of this website. This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things or you have advised this Company of the possibility of such potential loss), damage caused to your computer, computer software, systems and programs and the data thereon or any other direct or indirect, consequential and incidental damages.

Cash or Check, or all major Credit/Debit Cards are all acceptable methods of payment. We require payment at the time of order unless credit terms are established at which time terms are Net 20. All goods remain the property of the Company until paid for in full. Past due balances incur late payment interest at the rate of 1.5% per month on the outstanding balance until such time as the balance is paid in full. We reserve the right to seek recovery of any balance remaining unpaid sixty days from the date of invoice via collection Agencies and/or through other legal action. In such circumstances, you shall be liable for any and all additional administrative and/or court costs.

Returned checks will incur a $35 charge to cover banking fees and administrative costs. In an instance of a second returned check, we reserve the right to terminate the arrangement and, if agreed to, we shall insist on future cash or credit card transactions only. Consequently, all orders and/or transactions and agreements entered into will cease with immediate effect until such time as any and all outstanding monies are recovered in full.

All transcript orders are quoted with shipping via ground carrier with dock delivery within the contiguous 48 United States included in the quoted price. Expedited shipping of all or part of your order, inside delivery, or deliveries to Alaska and Hawaii may require additional fees which will be quoted separately upon request. We ship transcript paper orders to the addresses verified by the school as an approved address.

All transcript orders are quoted with standard set-up fees. This assumes that you will provide us with all logos, seals, and other images and document text including the backer in a good format, defined as files that meet our electronic files guidelines as found within this site. Any work to recreate logos or clean-up files not provided to our standards will be quoted as an additional fee. The include set-up covers creation of the digital files for production to match your existing form or specifications and mock-up as provided to us. Excessive rounds of revision may also incur additional service fees.

We take fraud seriously. It is our mission to provide products layered with security features that make alteration or duplication of the document extremely difficult. We are committed to preventing unauthorized individuals from ordering forms which can be used in fraudulent activities. We follow these steps upon receipt of all orders:

1. Conduct an internet search to validate the information received and that the person ordering is an employee of the school. If necessary, we call the schools official number to obtain this information.
2. Orders received through 3rd-party vendors are validated directly with the school that the vendor claims to be serving. We obtain our contact information for the school through our own independent research.
3. We require official verification from the school through an officially issued purchase order or similar payment authorization that the person ordering has the authority to do so before we begin work—this also protects our financial interests in the order.

In the event that these steps uncover a fraudulent order, we cooperate fully with school and law enforcement officials in the pursuit and prosecution of offenders.

If you choose to cancel an order that is in process, you shall have no claim to a refund of payments made to us and, in the case where credit terms are extended, additional charges will apply to cover costs for the order that were incurred prior to the cancellation. If we determine that the payments received exceed the costs and fees for work performed, we may, at our option, choose to issue a refund to you.

Our products and services are available in the United States or America. All advertising is intended solely for the U.S.A. market. You are solely responsible for evaluating the fitness for a particular purpose of any downloads, programs and text available through this site. Redistribution or republication of any part of this site or its content is prohibited, including such by framing or other similar or any other means, without the express written consent of the Company. The Company does not warrant that the service from this site will be uninterrupted, timely or error free, although it is provided to the best ability. By using this service you thereby indemnify this Company, its employees, agents and affiliates against any loss or damage, in whatever manner, howsoever caused.

We use IP addresses to analyze trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. Additionally, for systems administration, detecting usage patterns and troubleshooting purposes, our web servers automatically log standard access information including browser type, access times/open mail, URL requested, and referral URL. This information is not shared with third parties and is used only within this Company on a need-to-know basis. Any individually identifiable information related to this data will never be used in any way different to that stated above without your explicit permission.

We do not use cookies on our website.

Copyright and other relevant intellectual property rights exists on all text relating to the Company’s services and the full content of this website. This Company’s logo is a trademark of this Company in the United States of America and other countries. The brand names and specific services of this Company featured on this web site are also trademarks.

You may not create a link to any page of this website without our prior written consent. If you do create a link to a page of this website you do so at your own risk and the exclusions and limitations set out above will apply to your use of this website by linking to it.

We do not monitor or review the content of other party’s websites which are linked to from this website. Opinions expressed or material appearing on such websites are not necessarily shared or endorsed by us and should not be regarded as the publisher of such opinions or material. Please be aware that we are not responsible for the privacy practices, or content, of these sites. We encourage our users to be aware when they leave our site & to read the privacy statements of these sites. You should evaluate the security and trustworthiness of any other site connected to this site or accessed through this site yourself, before disclosing any personal information to them. This Company will not accept any responsibility for any loss or damage in whatever manner, howsoever caused, resulting from your disclosure to third parties of personal information.

Contact information, and a contact form can be found on our Contact Us link on our website or via Company literature or via the Company’s stated telephone number.

Neither party shall be liable to the other for any failure to perform any obligation under any Agreement which is due to an event beyond the control of such party including but not limited to any Act of God, terrorism, war, Political insurgence, insurrection, riot, civil unrest, act of civil or military authority, uprising, earthquake, flood or any other natural or man made eventuality outside of our control, which causes the termination of an agreement or contract entered into, nor which could have been reasonably foreseen. Any Party affected by such event shall forthwith inform the other Party of the same and shall use all reasonable endeavors to comply with the terms and conditions of any Agreement contained herein.

Failure of either Party to insist upon strict performance of any provision of this or any Agreement or the failure of either Party to exercise any right or remedy to which it, he or they are entitled hereunder shall not constitute a waiver thereof and shall not cause a diminution of the obligations under this or any Agreement. No waiver of any of the provisions of this or any Agreement shall be effective unless it is expressly stated to be such and signed by both Parties.

In the event of a dispute regarding this Agreement, or any portion thereof, both parties agree to make every effort to solve the matter. If the dispute cannot be resolved, both parties agree to submit the dispute to binding arbitration in the city of St. George, Utah pursuant to the rules of the American Arbitration Association.

This agreement is governed by the laws of the State of Utah.

Paragraph headings contained in this Agreement are for convenience and shall not be considered for any purpose in construing this Agreement.

The invalidity of any provision of this Agreement shall not affect the other provisions hereof, and in such event this Agreement shall be construed in all respects as if such invalid provision were omitted.

The Company reserves the right to change these conditions from time to time as it sees fit and your continued use of the site will signify your acceptance of any adjustment to these terms. If there are any changes in how we use our site customers’ Personally Identifiable Information, notification by e-mail or postal mail will be made to those affected by this change.